Airport Lounges: For the Many or the Few?

Our CEO Mignon Buckingham recently joined The Bottom Line on BBC Radio 4, sharing insights on the evolving role of airport lounges as global travel demand continues to rise. Alongside Nicky Kelvin of The Points Guy and Claude Roussel of Delta Air Lines, the conversation explored how growing demand for premium moments has driven increased lounge usage, and how operators are balancing scale, access, and experiences as lounges continue to grow in popularity. Shared-use lounges sit at the heart of what we do at Airport Dimensions, welcoming travelers regardless of airline or class of travel. As passenger numbers continue to rise and terminals become more congested, getting that balance right has never been more important. It starts with understanding each airport’s passenger profile, designing the right lounge concept, and planning capacity from the outset to enhance the traveler experience, both today and into the future.

🎧 Tune in to the full discussion! https://www.bbc.co.uk/sounds/play/m002q38w

Background of airport lounge with text: Explore the Experience Era, Expert Insights on the Future of Airports

Explore the Experience Era Research

Airport Dimensions surveyed 100 senior airport decision-makers worldwide to gather their insights on the key themes shaping the evolution of the modern airport, the challenges and opportunities they face, and their predictions for the decade ahead. Discover how airports are adapting their plans and strategies to meet the changing demands of travelers.
Read More