Part of a global study by Airport Dimensions, the series brings together insights from senior airport leaders on the key themes shaping the future of the modern airport.

Join Chris Gwilliam, our Senior Vice President of Global Business Development and Norbert Onkelbach, Chief Commercial Officer at Lima Airport, on The Moodie Davitt Podcast as they explore findings from the Explore the Experience Era study, discussing how airports can bring greater personalization to the passenger journey. Along the way, they reflect on themes from across the series, from the challenges of the space squeeze, to the opportunities of digital transformation, to the reinvention of retail, and connect them to the inspiration behind Lima’s newly opened terminal.

Norbert shares valuable insights on the thinking behind the terminal design, its marketplace concept, and the key touchpoints that shape the traveler experience. He also looks ahead to what passengers can expect as the next phases of development take shape, and how experience will continue to evolve at the heart of the airport agenda.

Explore the Experience Era draws insights from 100 senior airport decision-makers worldwide, highlighting key trends shaping the future of modern airports.

Don’t miss the perspectives of global airport leaders shaping the future of passenger experience, today and tomorrow.

Dive into the discussion below.

On the move? Listen to the episode here: https://shows.acast.com/5e3c4f6aa5d5b13c4292b23a/68c7ea551f3cc9645359ee82