Explore the Experience Era: Reinventing Retail

How can airports rethink their retail spaces to provide greater passenger value?

Join Chris Gwilliam, our Senior Vice President of Global Business Development and Pravat Paikray, Vice President of Commercial Development at Bangalore airport on The Moodie Davitt Podcast as they explore findings from the Explore the Experience Era study—specifically tackling the challenge of Reinventing Retail in airports.

Explore the Experience Era draws insights from 100 senior airport decision-makers worldwide, highlighting key trends shaping the future of modern airports.

Key insights include:

  1. The evolution of airport retail spaces, as passengers seek curated, engaging retail experiences

  2. Shifting expectations of retail, with factors such as convenience and product differentiation leading the way

  3. The changing face of airport retail, moving toward spaces that integrate shopping, dining, wellness, and entertainment.

  4. The importance of digital capabilities including personalisation and the omnichannel experience

Discover how airports are adapting their plans and strategies to meet the demands of travellers, both current and future. Dive into the discussion below.

On the move? Listen to the episode here.

Background of airport lounge with text: Explore the Experience Era, Expert Insights on the Future of Airports

Explore the Experience Era Research

Airport Dimensions surveyed 100 senior airport decision-makers worldwide to gather their insights on the key themes shaping the evolution of the modern airport, the challenges and opportunities they face, and their predictions for the decade ahead. Discover how airports are adapting their plans and strategies to meet the changing demands of travelers.
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